Frequent Asked Questions

 

 

How do I order a logo design online?

The logo design process involves a quick and easy payment from your end after you have filled out the quote form and we will send you out a quote going from your requirements. As we offer so many variations of things its easier to give quotes out instead of set prices as usually no job is the same, however the prices given can be used as an indication on what we charge. We work on the design on graphic software Adobe Illustrator, Adobe Photoshop and Adobe Fireworks, then it can be easily transmitted to you over the internet then continued communication, email or through live chat when we are online.

 

How much will it cost to get a logo designed from you?

Please see our logo page for prices. We can handle any sort of project with confidence and flair.

 

Do I have to pay up any other hidden charges for my logo design?

With whatever package you choose, you have bought yourself a logo design you will love, no hidden charges whatsoever.

 

What are the risks involved in ordering my logo design with you? Will my computer and credit card information be safe?

Ordering your logo design with us is 100% risk-free. In the unprecedented case where you do not like the logo design we create for you, we offer a 100% satisfaction guarantee. When you order your logo design with us, the company information we need from you to create a profile for the design process is kept strictly confidential, we never share it with anyone under any circumstances. We do our billing through the popular payment processing giant Paypal and they use highly secure 128 bit SSL encryption technology.

 

How soon will I receive my logo design?

You would receive the first four basic logo design concepts within three days of your payment, and from then on you choose the direction you choose the direction you want to go with your custom logo design. Usually we are able to finalize a logo after revisions within 5-7 working days, depending on the range and extent of chances you want.

 

How many logo design revisions will you make?

We offer unlimited revisions, which means we would go on fine-tuning your logo design till you find it absolutely prefect for you and your business. All revisions are free of charge (before you accept the final logo design package), and our goal is to please you so you remain a happy customer and hopefully recommend us.

 

What if I come up with my own ideas for the logo design?

We welcome your input on your logo design at all times, and would work to make it a reality. We would come up with various alternative suggestions as well and you can choose the one that is best for the image of your product or company.

 

Can I get my old logo design modified and brought into a modern printing format?

Yes we also offer the service of having an old bitmap raster image to a vector design that can be up scaled without distortion on the design. the cost of this service is all depending on the instructions and the image you want to project. Fill out a quote form on our services page and we'll take a look at your logo and give you a price.

 

What will it cost me to have different sizes and backgrounds for my logo designs?

We provide different sizes of the logo for printing in various mediums free of cost. We also send you a transparent background version so you can change background colours, on need basis..

 

What are the formats in which I can receive my logo design?

We deliver all the standards file formats like eps, jpg, tif etc in the final logo design package. All formats will see your design suit lots of multimedia and print uses.

 

What about the copyright of my logo design?

Once you have ordered a logo design with us you are its legal outright copyright owner, and we do not have any claims to it whatsoever. You are able to trademark the logo design.

 

What sizes do you offer for your Business Cards?

We offer our business cards at the standard size 85mm x 55mm, 90mm x 50mm, however bespoke sizes can be done, no problem.

 

How much is your Business Card design service?

We charge an average price of £80 for a design, and £20 on top if you want a letterhead and compliment slip with your logo on. (this is a full Business Card design from scratch and will be available to you in print resolution 300dpi psd, jpg, Illustrator, cross platform SVG and tiff file) However every project is different so each job will be quoted individually dependant on your specific requirements. Get in touch for a quote using the quote form.

 

Do you do offer the printing too?

Yes we do also have our own printing service and can print you very contemporary business cards on various media to give your customers/clients a lasting impression. We print on 350gsm silk art card, cool recycled moo card, plastic, translucent and full colour and metal too.

 

What if my contact details change in the future?

We keep a back up of your final stationery designs indefinitely for regular customers, we keep customers on file for 5 years after their order for repeat re runs of their stationary prints, however if you haven't used our serviced within this time you would have to make a re order of the design. If in the future your contact details change, the original files can be amended and the new artwork sent across to you for a small fee.

 

How do I order a Business Card design online?

The Business Card design process involves a quick and easy payment from your end after you have filled out the quote form and we will send you out a quote going from your requirements. As we offer so many variations of things its easier to give quotes out instead of set prices as usually no job is the same, however the prices given can be used as an indication on what we charge. We work on the design on graphic software Adobe Illustrator, Adobe Photoshop and Adobe Fireworks, then it can be easily transmitted to you over the internet then continued communication, email or through live chat when we are online.

 

What are the risks involved in ordering my logo design with you? Will my computer and credit card information be safe?

Ordering your design with us is 100% risk-free. In the unprecedented case where you do not like the design we create for you, we offer a 100% satisfaction guarantee. When you order your design with us, the company information we need from you to create a profile for the design process is kept strictly confidential, we never share it with anyone under any circumstances. We do our billing through the popular payment processing giant Paypal and they use highly secure 128 bit SSL encryption technology.

 

How soon will I receive my design?

You would receive the first four basic logo design concepts within three days of your payment, and from then on you choose the direction you choose the direction you want to go with your custom logo design. Usually we are able to finalize a logo after revisions within 5-7 working days, depending on the range and extent of chances you want.

 

What if I come up with my own ideas for the Business card design?

We welcome your input on your Business Card design at all times, and would work to make it a reality. We would come up with various alternative suggestions as well and you can choose the one that is best for the image of your product or company.

 

What are the formats in which I can receive my Business Card design?

We deliver all the print ready resolution 300dpi standards file formats like SVG, eps, jpg, tif etc in the final logo design package. All formats will see your design suit lots of multimedia and print uses.